Terms and Conditions

Christmas & New Year
If you change your mind about an item you have the right to return it before January 6th.
Nordre is on holiday until  January 4th. All messages will be answered hereafter.

Payment
All card payments are via a secure SSL encrypted server.
You can pay with the following payment cards; Visa-Dankort, Visa, Mastercard, Maestro, Visa Electron, UnionPay and American Express.

Pricing policy
Prices are shown in DKK. All prices include Danish VAT of 25%. Prices do not include service, payment and delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense.
 
Order confirmation 
You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions an item can be out of stock. Then you will be informed by e-mail.
 
Shipping 
Your order will be dispatched within 3-5 workdays from the time you place your order.
The following shipping charges will be added to your order:

Denmark: 35 DKK
International: 335 DKK
Europe: 120 DKK
Danish orders will be delivered within 5-7 days from the day you received your shipping confirmation.
International orders will be delivered within 1-10 days from the day you received your shipping confirmation.
Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quick as possible and latest 30 days after the order was placed. Some delays may occur during sales, public holidays and severe weather conditions.

Please notice that we are unable to deliver to P.O. box adresses. 
The costumer will receive an email with information about the dispatch from warehouse, first at this time the costumer will be charged.
 
Returns
If you change your mind about an item you have the right to return it within two weeks (14 days) from the day you receive your order. To return an order please email: hello@nordrecph.com.
Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these criteria:
Place the product in a shipping box or plastic bag. Hats and caps must be returned in a box so they do not get squashed out of shape.
Enclose the original sales receipt to the product.
Send the package to:

Korsager Studio - Att: Nordre
Esromgade 15, indgang 3, stuen
2200 København N
Denmark

The refund takes place when the goods are received. Refund covers all initial expenses made by the costumer. The cost of freight returning the goods to us are at the costumers expense.
The return and financial responsibility is yours.
Please notice that we can exchange your items, to another size or color if available on stock.
 
Warranty claims
There is a 2 years warranty on all products sold on nordrecph.com. This warranty covers manufacturing faults only, not wear and tear from regular use. Please contact us at hello@nordrecph.com if you have a warranty claim, including order number, photos of the claim area and a description of the claim.
 
Disclaimer
Nordre does not guarantee that all items shown are in stock at the time of your order. In the event that an item is unavailable for whatever reason, Nordre will contact you by e-mail. Although we do our best to display correct images, correct colours, info and prices, though errors may occur.
 
Privacy policy
All your personal information is handled under strict confidence. All card payments are via a secure SSL encrypted server.
Nordre will never give any of your personal information to 3rd parties. All information is encrypted for safety.
 
Cookies
Cookies are used by Nordre in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. nordrecph.com may not operate properly when cookies are disabled in your web browser.
 
Measurements
All sizes are approximate and variance may occur. We have done our best but please have average sizing in mind and note that +/- 1cm on each measurement may occur. Please wash the clothes gently, and be aware that every style can shrink up to 1,5cm. If you are in doubt about the size, we recommend that you choose a size larger than you normal would pick.
 
Governing law
The terms of use are complied in accordance with Danish law and the Danish courts will have exclusive jurisdiction.